Get to know the dos and don'ts of Allianz Field. Please note that this document contains information for a typical gameday; some changes may occur without this page being updated. Check the gameday guide for your specific match for any changes.
All properly identified guide, signal and service animals are welcome within the gates of Allianz Field. All other animals are prohibited from the interior of the stadium.
The MNUFC app provides fans with exclusive team content including videos, photo galleries, news and more, plus get maps to help with navigating Allianz Field.
App-Based Ride Services
App-based ride services will have a designated pick-up and drop-off area. This area will be located on St. Anthony Avenue on the southeast corner of the stadium just outside of the Element Southeast Entry.
Child Identification Wristbands
Guests may pick up a wristband from the guest services booth located behind section 8 that indicates their seat location for their child in the event that they become separated.
Emergency & Evacuation Procedures
Please report an emergency to the nearest staff representative, or text your concern to 763-888-8892.
Being prepared in the event of an emergency is one of the most important things to remember. Please make yourself familiar with the closest exit or emergency exit in your area. In the event you are separated in an evacuation, parties should pre-designate a meeting location outside the stadium. If you have any question about the nearest exit locations, please ask one of the many Guest Experience Staff for assistance. Always remember to remain calm and follow the instructions of the staff and public address announcements. For everyone’s safety please evacuate your area in an orderly manner.
If you have feedback regarding a Minnesota United gameday please email email@example.com or fill out this guest feedback form.
All fan mail should be sent to 4150 Olson Memorial Highway, Suite 300, Golden Valley, MN 55422.
The First Aid Room is located on the concourse behind Section 25. Additionally, first aid teams can be found throughout the concourse. A Mother’s Room can be found on the concourse behind Section 19 for any mother that needs to pump or nurse.
Lost & Found
All items should be brought to the Guest Services Booth behind Section 8 on the main concourse. These items will be held at the Guest Services Booth until the end of the game. Upon the completion of the game, all items will be logged and stored for 30 days at 24/7 Security Control. After 30 days, all items will be donated or disposed of.
On Event Day:
Lost and found is located at the Guest Services Booth in the Northeast corner of the stadium. Items that have been found can be brought to the Guest Services Booth or given to an MNUFC staff member.
Any unclaimed items remaining after the conclusion of an Allianz Field event will be placed at 24/7 Security Control at Allianz Field. Please contact the Allianz Field Security Control office directly at 612.928.2400 for more information.
*Any unclaimed items remaining after the conclusion of the season will be donated or properly disposed of.*
Lost Children & Fans
Children and/or fans who are separated from their family or friends will be escorted by a stadium staff member to the Guest Services Booth (located on the concourse by Section 8).
Roster cards will be distributed pregame at all gates during all MNUFC regular season MLS games. There are a limited number of roster cards so be sure to arrive early to get yours!
All patrons must have a reserved ticket for a disabled seating area. For ADA-accessible seating tickets, contact the Minnesota United Ticket Office at 763.4SOCCER (763.476.2237) or visit online at mnufc.com/tickets.
Guests are strongly encouraged to call in advance of the match to ensure availability. To switch regular seating tickets to disabled seating tickets ON GAMEDAY please visit the Minnesota United Ticket Office located in the northeast corner of the stadium. Changes on gameday will only be made if disabled seating tickets are still available.
Children Ticket Policy
Children two-years-old or younger are allowed free admission into MNUFC games while accompanied by a ticketed adult. Children must remain on the adult’s lap throughout the event.
Groups of 10 or more are able to purchase group discounted tickets by visiting mnufc.com/tickets or by calling 763.4SOCCER. Fan experiences are also available based on size of group. Discounted group tickets must be purchased at least 24 hours in advance and are not available on gameday.
To check availability or to join The Preserve waiting list, please call 763.4SOCCER or visit the season tickets tab on mnufc.com.
Single Game Tickets
Single game tickets are available for all Minnesota United matches at mnufc.com/tickets or at the Ticket Office two hours before kickoff on the day of the game. The Ticket Office is located in the northeast corner of Allianz Field. Single game tickets have limited availability so be sure to check online or call 763.4SOCCER to get more information.
Tickets for the Supporters Section (Sections 20–24) at Allianz Field are general admission and are sold on a first-come, first-served basis. Fans without Supporters Section tickets will not be allowed into these sections. Supporters Sections will be filled with fans standing, chanting and singing. Visiting team colors are not permitted in the Supporters Section and visiting supporters may be relocated to another part of the stadium.
A limited number of wheelchairs are available at each gate to assist in getting guests to and from the gates to their seating area. If assistance is needed, guests should notify the closest guest experience staff representative to request wheelchair assistance when they arrive to the stadium via any entry gate. Wheelchair assistance is limited to getting to and from seating sections, and emergency assistance. If a guest wishes to have a wheelchair for general use while visiting Allianz Field, they will need to arrange to bring their own wheelchair to the stadium.
All alcohol sales within the gates of Allianz Field will end at the 75-minute mark for Minnesota United games. Minnesota United staff members strongly encourage all fans to exercise responsible consumption of alcoholic beverages. Fans should be aware of the following policies during Minnesota United games and all major events at Allianz Field:
It is the responsibility of each guest to ensure that they have a safe means of transportation when leaving the facility.
All guests will be subject to a search of their person and possessions prior to entering Allianz Field. Guests should be prepared to open their bags to be inspected upon direction by security staff. Guests may be asked to move/remove items from their bags in order to complete a full inspection. All bags brought into Allianz Field must be compliant with the clear bag policy. (See Clear Bag Policy)
Balloons & Other Inflatables
Balloons and other inflatable objects are not permitted inside of Allianz Field. (See Prohibited Items List)
Binoculars are allowed inside Allianz Field however they must be brought into the stadium in compliance with the clear bag policy. They must not be in their own case that exceeds the permissible size for non-clear bags.
Fans are welcome to bring any non-flash, still cameras into Allianz Field to take pictures of the game or of the facility itself. Cameras must have a lens that is less than six inches in length to be able to bring the camera into Allianz Field. Video cameras, tripods, monopods, and selfie sticks are prohibited. All cameras are subject to search and all camera cases are subject to the Clear Bag Policy standards. (See Clear Bag Policy)
Clear Bag Policy
To better ensure fan safety and expedite entry to Allianz Field, Minnesota United has a clear bag policy that limits the size and type of bags that can be brought into the stadium.
Minnesota United encourages fans not to bring a bag. The following, however, are permitted:
Code of Conduct
Major League Soccer, Minnesota United and Allianz Field are committed to creating a safe, comfortable, and enjoyable gameday experience for all fans visiting MLS stadiums and facilities. MLS and its clubs are also deeply committed to fostering an inclusive environment, free of discrimination and harassment. This Fan Code of Conduct addresses conduct that is inconsistent with these goals and detracts from the gameday experience.
The following conduct is prohibited in Allianz Field and all parking lots, facilities and areas controlled by Minnesota United or MLS:
Any fan who violates any of these provisions may be subject to penalty, including, but not limited to, ejection without refund, loss of ticket privileges for future games and revocation of season tickets. Any fan who (1) conducts themselves in an extremely disruptive or dangerous manner (Level 1 Offenses), or (2) commits multiple violations during a 12-month period, may be banned from attending future MLS matches for up to a year or longer. Level 1 Offenses include, but are not limited to, violent behavior, threatening, abusive or discriminatory conduct or language, trespassing or throwing objects onto the field, use or possession of unauthorized pyrotechnics or other dangerous Prohibited Items, or illegal conduct.
Depending on the nature and severity of the violation, individuals who violate this Fan Code of Conduct may be required to submit a written request for readmission and participate in an online Fan Code of Conduct Education Class (FCEC) in order to be reinstated.
Please note that MLS and its clubs reserve the right to refuse entry to anyone who has engaged in harassment of match officials, opposing team members, staff or other fans or who have otherwise violated this Code of Conduct using social or digital media or other forms of communication.
The listed behaviors are prohibited based on safety and violations will be subject to sanctions.
Minnesota United may also sanction a supporters group for violations of the Fan Code of Conduct.
MLS fans have the right to expect an environment where:
ANY PERSON FAILING TO ABIDE BY THIS CODE OF CONDUCT IS SUBJECT TO SANCTIONS, INCLUDING EJECTION, BANISHMENT AND ARREST.
In addition to the MLS Fan Code of Conduct, the league has created a Pledge to Fans that protects fans’ rights within and around the facility.
MLS Pledge to Fans
Costumes are permitted, but masks or facial coverings must be removed during the security screening process, on the concourse and at all concession/retail locations. Masks or facial coverings may only be worn within the stadium bowl in the ticketed seating area as long as they do not create a distraction for other fans. Costumes with sharp edges or tips, including all metal or hard plastic costume accessories and props are not allowed. Additionally, costumes are subject to further security screening. MNUFC reserves the right to ask anyone to remove their mask or costume due to stadium security measures.
All guests are strongly encouraged to wear face coverings while attending events at Allianz Field, especially while in indoor spaces. Minnesota United continues to strongly encourage all eligible people to get vaccinated and believes that vaccination is unequivocally the most important step that can be taken to prevent the spread of COVID-19 and avoid significant illness.
To ensure the safety and security of all fans at Allianz Field, MNUFC reserves the right to ask anyone scantily clad or with clothing deemed to be derogatory, profane or offensive to either remove the item or cover up prior to being permitted entry into or while inside the venue. Those who refuse to abide by this policy will be denied entry or removed from Allianz Field.
For the safety of all guests and staff, all drones and unmanned aerial vehicles are prohibited at Allianz Field without prior written consent from Minnesota United and Allianz Field.
Fans that refuse to follow the direction of stadium staff, designated security or fail to comply with the Fan Code of Conduct may be subject to ejection without refund, revocation of season tickets and may be in violation of city ordinances, resulting in possible arrest and prosecution.
Fans are reminded that attempting to enter or access the playing field without the proper credentials may be considered trespassing and is grounds for immediate ejection and/or arrest.
Game Cancellation Policy
As per our ticket policy, management shall not issue a refund provided you are given the right, within twelve months of the event, to attend a rescheduled event or to exchange this ticket for a ticket comparable in price and location to another similar event as designated by management.
Definition of official game in the event of incomplete game:
All persons entering Allianz Field will have their bags searched and will be escorted through a magnetometer or will be screened using hand held metal detectors. Those that have medical conditions that keep them from going through magnetometers will be provided an alternative screening process.
Noisemakers are not permitted within the general seating areas of Allianz Field. For information regarding supporter privileges please refer to section “Supporters Groups.”
Prohibited items must be returned to vehicles or disposed of before entering the stadium. There are no provisions to check items at the gates and items abandoned outside the gates will be confiscated.
The following is a list of items that are prohibited in Allianz Field:
Other items that may risk the safety or viewing/listening enjoyment of the guests may be prohibited.
In accordance with MLS, Minnesota United and Allianz Field security, patrons may not exit and re-enter Allianz Field using the same ticket.
Resale of Tickets/Scalping
Allianz Field guests that purchase tickets from someone other than MNUFC or SeatGeek do so at their own risk and with the understanding that the tickets purchased from a secondary ticket provider could be counterfeit. Minnesota United and Allianz Field are not responsible for, and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider. Please report any potential illegal scalping activity to the nearest Security Representative or Saint Paul Police Officer.
Seat cushions are permitted within Allianz Field. However, all seat cushions must not exceed 1” in thickness and cannot have a chair back, pockets or pouches.
Tobacco use of any kind is not permitted within the perimeter of Allianz Field at any time before, during or after the game. In addition to tobacco products, the use of e-cigarettes and vaporizers on the premises is prohibited.
Allianz Field welcomes fans with strollers. However, strollers are prohibited from all stadium seating sections and concourse areas. All strollers must be checked-in at the Guest Services Booth, located on the concourse near Section 8. Premium ticket-holders with strollers must check them in at the Premium Entry desk.
There are several different supporters groups that attend MNUFC games and take advantage of the safe-standing sections on the south end of Allianz Field. Some of these supporters groups have special privileges that allow them to bring in noisemakers, flags and banners. All of the previously listed items must be preapproved and may not leave Sections 20-24. All preapproved prohibited items must be brought in through the Bell Bank Southwest Entry.
Banners, Flags, and Signs:
Banners may be hung only with the permission of club and stadium management. If approved, banners may be hung only with rope, string or plastic ties and may not block any existing signage or vents, or damage any stadium walls, paint, railings, glass, etc.
Sticks and Flag Poles:
Tailgating at Allianz Field is prohibited.
Umbrellas must be stored in a stadium-provided clear bag at all times while at Allianz Field.
Visiting Team supporter groups are encouraged to shout, cheer and show their team pride while maintaining a safe and enjoyable experience for fans. They may be granted the same privileges and are subject to the same disciplinary actions as the home supporters. All banners, flags, instruments and other prohibited items must be preapproved by MNUFC and Allianz Field event operations staff.
There are two (2) ATMs provided by Bell Bank located along the main concourse of Allianz Field. One located inside the Bell Bank Southwest Entry and the second located inside the Northwest West Entry.
Baby Changing Stations
Baby changing stations can be found in all restrooms within Allianz Field.
Allianz Field is located at 400 Snelling Ave N, Saint Paul, MN 55104 in the Midway neighborhood, just off of Interstate 94 and Snelling Avenue.
West of Allianz Field:
To get to Allianz Field from Minneapolis, take Interstate 94 East to Snelling Avenue. Proceed North on Snelling Avenue and Allianz Field will be on your right.
North of Allianz Field:
To access Allianz Field from the North, take either Interstate 35W or 35E south to Interstate 94. If coming from Interstate 35E, take Interstate 94 West to the Snelling Avenue exit. Proceed on to Snelling Avenue North and Allianz Field will be on your right. If coming from Interstate 35W, take Interstate 94 East to the Snelling Avenue exit. Proceed North on Snelling Avenue and Allianz Field will be on your right.
East of Allianz Field:
To access Allianz Field from the East, take Interstate 94 West to Snelling Avenue. Proceed North on Snelling Avenue and Allianz Field will be on your right.
South of Allianz Field:
To access Allianz Field from the South, take either Interstate 35W or 35E north to Interstate 94. If coming from Interstate 35E, take Interstate 94 West to the Snelling Avenue exit. Proceed on to Snelling Avenue North and Allianz Field will be on your right. If coming from Interstate 35W, take Interstate 94 East to the Snelling Avenue exit. Proceed North on Snelling Avenue and Allianz Field will be on your right.
For the convenience of guests with disabilities, all gates are equipped with accessible lines to minimize wait times. All lanes for entry into the stadium are ADA compliant. If you have a medical condition/Medical card that prevents you from passing through a magnetometer or being wanded, an alternative method of screening will be used.
There are seven gates for entry for fans into Allianz Field. The Bell Bank Southwest Entry, Element Southeast Entry, Northeast East Entry, Northeast North Entry, M Health Fairview Northwest Entry, Northwest West Entry, and the Premium entrance are all available for fans to enter Allianz Field on a gameday. Fans must have a premium ticket to enter through the premium entrance. (See Amenities Map)
The Great Lawn is a large grassy area measuring almost a full acre on the north end of Allianz Field. This space will be used on gamedays to host pregame fan festivals and other fan activation zones. Pay close attention to our website and social media outlets for information about all the happenings on the Great Lawn.
The Media Entrance is located on the southwest side of Allianz Field. Only those with proper credentials will be permitted to enter through the Media Entrance.
Official Minnesota United team merchandise is available at in-stadium team stores on home gamedays. Team stores open at gate open and are located around Allianz Field on the Main Concourse:
In addition to gamedays, The Black and Blue Team Store presented by Fanatics, located behind section 01 will be open four days a week to provide fans with a convenient way to purchase MNUFC merchandise. Listed below are the hours of operations for the Black and Blue Team store..
In addition to gameday sales, Minnesota United merchandise is also available on the team website.
Public restrooms are located along the main concourse of Allianz Field and are all ADA accessible. ADA-accessible family restrooms can be found behind sections 9, 19, 25, 30 and 36.
Allianz Field and Minnesota United are committed to creating a sustainable and environmentally conscientious facility. A three-bag system will be used to limit the amount of waste produced at Allianz Field. On gamedays, please help us by sorting your waste into the organics, recycling or trash receptacles.
Wi-Fi is available to fans throughout Allianz Field. Log on to #AtomicData AllianzField FanWiFi for access to the internet.